The Receptionist serves as the first point of contact for clients, visitors, and callers. This role requires excellent communication and customer service skills, along with the ability to manage multiple administrative tasks simultaneously. The Receptionist plays a vital role in maintaining a welcoming and efficient environment for both internal and external stakeholders.
Job Responsibilities:
- Greet clients and visitors with a positive, helpful attitude.
- Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.
- Answering phones in a professional manner and routing calls as necessary.
- Assisting colleagues with administrative tasks
- Performing ad-hoc administrative duties
- Answering, forwarding, and screening phone calls.
- Sorting and distributing mail.
- Provide excellent customer service
Courier Service Management
- Submission of vendor invoices based on weekly basis
- Arranging the DHL courier management
- Arranging other local courier management
- Any other ad-hoc assignments
Printing Management
- Business Card for new and existing staff
- Staff ID printing for new staff
- Collecting of ID Staff for resign staff
- Newspaper management includes daily distribution
- Submission of vendor invoices as per request
Stationaries Management
- Weekly stationeries order includes mineral water and pantry items
- Weekly submission of vendor invoices
- Monitoring usage and stocks control
- Handling mailroom cleanliness and arrangement
Monthly Invoice Submission
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Fixed Asset
- Maintaining accurate records of all company-owned physical assets, including purchase price, date of acquisition, and depreciation details.
- Performing regular asset audits to ensure inventory accuracy and identifying any discrepancies or missing items.
- Coordinate with other departments such as finance to ensure compliance with relevant regulations regarding fixed assets.
Ad-hoc Duties
- Project based request on festive gift
Requirements:
- Previous experience as a receptionist, administrative assistant, or in a customer service role is preferred.
- Strong verbal and written communication skills.
- Excellent interpersonal skills and ability to work effectively with people at all levels.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) or similar software.
- Strong organizational skills and attention to detail.
- Ability to handle multiple tasks and prioritize effectively.
- Professional demeanor and appearance.
