Job Description:
The Receptionist plays a vital role in maintaining a secure and welcoming environment for all individuals entering the premises. This position combines clerical and administrative responsibilities with security-related tasks to ensure efficient operations and adherence to safety protocols. The ideal candidate will possess strong communication skills, professionalism, and attention to detail.
Roles and Responsibilities:
- Provide exceptional customer service by greeting and assisting visitors, employees, and contractors in a courteous and professional manner.
- Perform various clerical and receptionist duties, including answering phone calls, responding to emails, and managing correspondence.
- Update calendars and schedule meetings as necessary to support the organization's operational needs.
- Manage access control systems and communicate effectively with internal teams regarding access permissions and security protocols.
- Enforce security policies and procedures to ensure compliance and safety for all personnel on-site.
- Utilize the Visitor Management System to register and track visitor information accurately.
- Issue access control badges and administer individual authorized access in accordance with established policies and procedures.
- Coordinate ground transportation arrangements as needed during shift hours.
- Maintain regular communication with the security team to manage visitor and contractor flow effectively within the facility.
Job Requirements:
- Minimum GCE O level or equivalent.
- Strong interpersonal and communication skills, with the ability to interact professionally with diverse individuals.
- Attention to detail and a proactive approach to problem-solving.
