Job Description
What This Job Involves
Recognizing that corporate clients seek creative and often integrated approaches to best manage their real estate portfolios and complex occupancy needs around the world, we have integrated our occupier businesses into a single global division - Work Dynamics.
An integral part of Work Dynamics structure is the Regional Account Director (RAD) role, which brings together multiple services to deliver comprehensive solutions for our clients.
The Regional Account Director is responsible for ensuring a high level of client satisfaction, establishing and managing the service delivery team, delivering key regional initiatives as well as ensuring consistency in processes, systems and reporting.
The role also ensures efficient and consistent operation of all services to meet contractual obligations with respect to the property portfolio of the Client throughout the APAC region as well as build strong & sustainable relationships within the client's organization. In addition, the role will drive innovative ways of thinking and working, constantly reviewing the best delivery models, along with upskilling the team, to enable a sustainable and engaged workplace experience for the client occupants. The multi- disciplined services provided consist of facilities management, project management, portfolio strategy, transaction management, lease administration and occupancy planning.
Reporting Relationships
Direct Manager: Group Account Executive and matrix to the Global Account Director.
Direct Reports: Regional Operations Director, Regional Engineering Lead, Regional Finance Lead, Sub Regional Leads, Regional HSE & Sustainability Lead
