About The Job
We are looking for a Client Relations and Experience Intern to join our team!
Job responsibilities
Duties & Responsibilities
- Assist in clienteling projects (for festive moments, fashion launches and store openings) follow-up with local teams and relevant external stakeholders.
- Assist in supporting the adoption of guidelines by local markets to elevate client experience standards.
- Assist in the smooth coordination of client requests for exclusive South Asia experiences.
- Maintain accuracy of weekly trackers, including liaising with stakeholders involved.
- Build competitor research reports and share ideas based on insights gathered.
- Support development of strategic clienteling initiatives for improving workflow processes and elevating client engagement.
- Assist in events as well as other ad-hoc projects and tasks, when required.
- Support client treatment program coordination for overseas client events.
Profile
Employment Type and Profile
Internship, able to commit for 6 months for a full-time internship from January to June 2025
- An affable team player with strong attention to detail
- Strong communication and organizational skills
- Possesses intermediate competence in Excel and PowerPoint; prior experience in using Power Query is a plus
- Client-centric with an eye for aesthetics
- Prior work experience in the retail/luxury industry will be advantageous
Work Location
Ngee Ann City
Reference LVM26043
