Atradius
The Atradius Group provides trade credit insurance, surety and collections services worldwide, and has a presence through 160 offices in 52 countries. The products offered by Atradius protect companies around the world against the default risks associated with selling goods and services on credit.
At Atradius, we believe in personal development and the Growth Mindset. Our Culture is based on teamwork, reliable accountability, constantly improving and unrivalled service. Read on more on our Career site: https://careers.atradius.com/en/career
Atradius Collections
Atradius Collections provides efficient, quick and flexible solutions to collect domestic and international trade debts. With a global network of collections specialists, lawyers and insolvency practitioners worldwide, Atradius Collections serves over 15,000 customers, supporting them to reduce client's trade risks through our efficient Business to Business focused trade invoice collections services such as Standby Services, Invoice Verification and Factoring transactions. Atradius Collections is a business unit of Atradius Group, which forms part of Grupo Catalana Occidente, one of the leading insurers in Spain and worldwide in credit insurance.
Description
In this ambitious and challenging role, you will be responsible for managing a sales team and for achieving global sales and profit goals. Knowledge of cultural and legal variances within an international sales cycles is a must. A clear team focus and a wide degree of (commercial) creativity and latitude is expected.
It is anticipated that, with proven competency and expertise, the right person will also take responsibility for overseeing the Account Management activities within the region.
This role is ideally based in our Singapore or Hong Kong offices. We are open to receive applications from candidates that are not already based in these locations but who are willing to relocate.
Job Description
In this position your key responsibilities will be:
- Develop and execute regional sales strategies and to be able to translate strategy into measurable team and individual KPIs. Further you will partner with relevant stakeholders to define and execute the best strategy using appropriate and available resources within the region.
- Focus on acquiring and developing new business within the region and to be accountable for the execution of our regional lead nurturing processes.
- Collaborate with the team to raise awareness of the company in the region to acquire new clients and business Key activities include the identification of new target markets, assessment of client needs and selection of suitable/potential clients.
- Create awareness within the region for new and existing products and features. Identify and implement best practice approach for the region.
- Develop cross-regional business relationships for Atradius Collections and Atradius Credit Insurance as the key commercial contact point within the region.
- Act as the face of Atradius Collections externally within the region and build and maintain appropriate external relationships.
- Responsible for regional cross-selling and upselling opportunities.
- Responsible for the region's business funnel and keeping the region's team data updated.
- Identify, stimulate and facilitate effective regional servicing of customers. Introduce and apply the best service approach across the region to effectively support customers across multiple locations within the region.
- Take a lead role in negotiating terms of business across the region.
- Accountable for the translation of customer feedback to appropriate and tangible actions to increase customer satisfaction across the region.
- Take a key role in the region's (Collections) leadership team, and build strong relationships with Regional Managers, Functional Managers, Peers, and Atradius Credit Insurance colleagues.
- Responsible for the regional leadership of the commercial team, including field sales in the region.
- Motivate and manage individuals to successful execution and delivery. Act as a role model and lead by example in performance, delivery and behaviour.
- Take the lead in continuous improvement and identify areas for improvement, efficiencies, and effectiveness.
- Work with appropriate stakeholders providing solutions and recommendations and use drive to implement changes.
What qualification should you have
The ideal candidate will have the following profile:
- Experienced senior manager with a proven track record in an international business environment gained within a commercial position.
- Credit management, Collection industry and/or financial services experience is beneficial.
- Strong leadership experience with the ability to coach, lead and develop a commercial team and be willing to share knowledge and expertise. Must be able to manage different teams across different locations.
- Entrepreneurial, business-focused orientation, with the motivation for delivery.
- Able to develop and execute a sales strategy.
- Excellent communication and presentation skills, both written and verbal. Fluency in English is essential.
- Good negotiation skills with the ability to implement decisions in an international (matrix) organisation.
- Bachelor or University degree or equivalent work experience.
- Willing to travel internationally.
- A true team player.
- Ideally located in Singapore but alternative locations in Asia can be discussed.
What do we offer
- A dynamic, international and challenging work environment
- Training and support to reach your full potential including the opportunity for continuous professional development
- Attractive terms and conditions, including competitive salary, pension package and a range of flexible benefits and rewards
- Challenging tasks with individual development and training opportunities
Equal opportunities for all
The success of our organisation stands with the quality of our people and the ideas they have. Insights and innovative solutions for our customers are the result of an interplay of cultures, knowledge and experience. That is why diversity is extremely important to Atradius. To ensure that all colleagues within Atradius can develop their qualities, we promote an inclusive culture in which everyone feels involved and valued. We encourage and welcome everyone to apply to our positions.
I am Atradius! - Do you want to know who we are
Get to know Atradius colleagues in this video: https://www.youtube.com/watchv=NnsgT04OpTU&t=4s
Atradius is a global provider of credit insurance, bond and surety, collections and information services, with a strategic presence in over 50 countries. The products offered by Atradius protect companies around the world against the default risks associated with selling goods and services on credit. Atradius is a member of Grupo Catalana Occidente (GCO.MC), one of the largest insurers in Spain and one of the largest credit insurers in the world.
You can find further information on our website: https://group.atradius.com
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