JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether youve got deep experience in commercial real estate, skilled trades, and technology, or youre looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Regional Food Beverage Manager
Work Dynamics
The Regional Food and Beverage Manger is directly accountable for the following typical activities across APAC locations:
Build and maintain an environment that supports teamwork, co-operation, and performance excellence within team
Provide leadership support to Site Assistant(s) and the respective teams in the area of their responsibility
Be familiar with & operate to the Scope of Work (SOW) as defined in the JLL Client Agreement
Provide support and ensure all F&B services are delivered as per Clients requirement.
Provide training to the team, users and vendors.
Drive consistency and practices across APAC sites adhering to clients defined SOW and in rolling out regional initiatives
Work with Site Assistant(s) in preparation and tracking of accurate monthly reports that includes itemized food and beverage cost, inventory, spoilage and wastage, consumption data, caterers selection, performance and menu design.
Drive Customer satisfaction, obtaining regular feedback and executing improvement plans based on feedback in their area of responsibility
Work with Site Assistant(s) for events support and coordination; (3 x weekly lunches, pantry program, surprise and delight) ensuring all events are catered for appropriately with the expected level of high quality on time delivery Evaluation of vendors and suppliers to ensure consistent high quality service delivery and ensure they are meeting contractual obligations to the client. Responsible for Invoice and Payment process for vendors on JLL & client systems. Follow established escalation procedures and incident reporting procedures Adhere to JLLs business conduct by ensuring compliance with the firms guidelines, procedures, and strategies Help maintain monthly and quarterly budgets with alerts to client when budget ceiling is near; Perform regular audits and checks to gather data to improve and scale food services operations Assist procurement with RFPs and SOWs where required. Assists Projects with any relation to projects/expansion/renovation
Compliance with Local Health, Safety and Hygiene Regulations High customer satisfaction survey rating (Response and Reaction) High level of communication IPMP Budget & Expense Repair and Maintenance Inventory and Report Spoilage and Wastage Staffing and Training Event Vending Service Projects, Expansion and Renovation till FDOB
If this job description resonates with you, we encourage you to apply even if you dont meet all of the requirements below. Were interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
Were JLLa leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. Thats why were committed to our purpose to shape the future of real estate for a better world. Were using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and were honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where were headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
