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Guy Carpenter is seeking candidates for the following position based in the Singapore office:
Reinsurance Client Support Specialist (Treaty Technician)
What is in it for you
- Be part of a reputable and recognized brand in the reinsurance industry by working with and learning from industry leading experts in the field.
- Unprecedented opportunity to meaningfully impact our clients and make a difference.
- Purpose-driven work where we partner with client organizations as their strategic advisor to help them meet the challenges of our time.
- World-class development opportunities to achieve your full potential.
- An inclusive work environment where diversity of skill, thought and insight fuels long-term growth.
- Great team environment with energetic and supportive colleagues.
- Access to Employee Resource Groups that provide mentorship and development opportunities.
We will count on you to be responsible for technical treaty matters:
- Entry of contractual information into system for premium invoicing.
- Review technical statements of accounts & claims advices from clients; process statements and billings according to departmental procedures.
- Attend to queries from clients, reinsurers, and related parties.
- Assist in the resolution of technical accounting and claims issues.
- Ensure timely responses to monthly Regional and Local Controllerships revenue review queries and requests.
- Ensure procedures and documentation are in compliance with Guy Carpenter Professional Standards.
- Assess and submit client and/or reinsurer presentation materials
- Communications to resolve difficult questions and secure reinsurer agreements and payments of claims and account balances.
- Integrate Key Performance Indicators (KPIs) and other system tools to manage difficult transactional processes.
- Ensure assigned tasks are managed effectively and in a timely manner aligned to Service Level Agreements (SLAs) and provide services in an efficient, effective and regulatory compliant manner.
- Develop complex information on accounting/claims process for Request For Proposal (RFP) and sales opportunities in order to drive business growth.
- Manage settlement of funds to and from Client in a timely manner in order to ensure all applicable contractual payment terms; warranties and/or conditions are met.
- Implement processes to carry out reinsurance audit/reviews with clients and reinsurers and reviews open claims and/or premium activity, reconciles records in order to facilitate the review/audit process to ensure process quality.
- Collaborate with peers on challenging reinsurance developments
- Support and provide training, mentoring and guidance within the team and/or department for all aspects of reinsurance service processing, assist with trouble shooting and develop team resources.
- Establish and drive relationships with Brokers, Clients and Markets to understand issues in order to resolve problems and queries and review working practices.
What You Need To Have
- Prior experience in processing Treaty technical accounts / claims in a reinsurance broking environment.
- Prior experience in the Reinsurance industry, specific experience in Treaty Reinsurance is highly desirable.
- Excellent verbal and written communication skills.
- Good Microsoft suite skills.
What Makes You Stand Out
- Curiosity to learn.
- Possess a positive attitude.
- Adaptability to thrive in complex environments.
Guy Carpenter & Company, LLC is a leading global risk and reinsurance specialist with more than 3,100 professionals in over 60 offices around the world. Guy Carpenter delivers a powerful combination of broking expertise, trusted strategic advisory services and industry-leading analytics to help clients adapt to emerging opportunities and achieve profitable growth. Guy Carpenter is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people. The company's 85,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading companies including Marsh, Mercer and Oliver Wyman. For more information, visit www.guycarp.com and follow Guy Carpenter on LinkedIn and X.
