Relationship Manager

Standard Chartered Bank (Permanent)

Relationship Manager

Job Description

Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment The Role Responsibilities Implementation and oversight of the below individual responsibilities:

To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.

To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.

In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals

To participate in marketing and promotional activities for customer acquisition.

To source and call on individual prospects

To provide quality, efficient after-sales services

To manage anti-attrition and retention of clients

To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.

To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.

To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.

To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities. Key Measurables:

Agreed individual sales target

Agreed service standards to customers

Operation control and sales compliance Our Ideal Candidate

Qualification - Tertiary education and relevant CMFAS papers

1 year of Relevant Experience Apply now to join the Bank for those with big career ambitions. To view information on our benefits including our flexible working please visit our career pages. We welcome conversations on flexible working