JOB RESPONSIBILITIES- Manage and make amendment to reservations or cancellation of reservations.
Receive email and faxes, etc. and input the booking information into the HMS system.- Check and verify reservations for the days arrivals before putting up the expected arrival list.
Answer any enquiries pertaining to room reservations and other facilities of the hotel.
- Coordinate with Front Desk on all last-minute arrivals, especially VIP guests to enable prompt follow up.
File all correspondences in filing cabinets according to the month and date order.- Perform other duties as and when assigned by the Management.
Possess at least a GCE N / O Level or equivalent- At least 1 year of experience in related field
Fluent in spoken and written English to handle email/guest
- Proficient in Microsoft Office and Hotel systems
Strong ability to work independently as well as a team player- Good communication and interpersonal skills
Work well under pressure
- May be required to work nights, weekends and public holidays
Foreigner has no quota for now.
Yearly increment Outpatient medical benefits
Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices
Job Types: Full-time, Permanent
Pay: $1,
- 00 - $2,000.00 per month
Benefits: - Additional leave
Dental insurance
Health insuranceSchedule: Early shift
Shift systemSupplemental Pay: Performance bonus
Work Location: In person
