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Dhi Downtown Pte. Ltd.

Reservations Executive

Dhi Downtown Pte. Ltd.
Early Applicant
  • 13 days ago
  • Be among the first 50 applicants
Exp: 0-2 Years
2,300 - 3,000 SGD/m
Singapore
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Job Description

  • Knows all reservations process and handling. Proficient in operating the reservations systems and equipment.
  • Provides prompt, courteous and efficient service at all times, and ensure a constant high standard of pre-arrival experience provided to our guests.
  • Ensures that all reservations are entered accurately, and database update maintained consistently.
  • Ensures that all reservations are thoroughly reviewed prior to guest's arrival.
  • Updates herself/himself of booked-out status and need periods to maximize sales opportunities.
  • Processes incoming reservation requests/correspondence, confirming or regretting on the day received.
  • Familiarizes herself/himself with billing and credit policies to effectively handle and process billing requirements.
  • Develops and maintains an accurate and updated filling system of all correspondence for easy access and retrieval.
  • Control no-show and cancellation charges.
  • Advise Sales team on room availability for their enquiries.
  • Arrival checks for reservations made the previous day, arrival for next three days and check all VIP arrivals by reviewing arrival report daily.
  • Any other duties as directed.

More Info

Role:F&B Manager

Industry:Other

Function:Hotels/restaurants

Job Type:Permanent Job

Date Posted: 16/05/2024

Job ID: 79439255

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About Company

Dhi Downtown Pte. Ltd.
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