Resident Engineer (M365)

Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes.

Our customers span industries and geographical regions and our focus is to engage in the dynamics of our customers vertical markets including financial services, TMT (telecommunications, media and technology), education, healthcare, retail, government, manufacturing and professional services, and apply the skills of our 6,500 employees in modernising key digital pillars data centre and cloud services, security and network infrastructure, workspace communications and collaboration, data and information strategies, and IT operation modernisation.

Logicalis -

Accountabilities:

• Provide technical support to end-users on various technical issues and problems relating to end-user devices (e.g., desktop/laptop computers, printers, scanners, mobile devices, videoconferencing equipment, projectors).
• Daily operational health checks for the IT infrastructure.
• Manage and administer Office 365 services, including Exchange Online, SharePoint Online, OneDrive, Teams, and other related services.
• Manage Intune and Endpoint Manager services, including device enrollment, configuration, and policy management.
• Setup and deploy new desktop / laptop computers and the associated software, including Azure Active Directory (AD) administration.
• Support service request and incident management to provide quality end-user services.
• Ensure and follow standard IT service delivery processes in accordance with IT policies and procedures.
• Work closely with various team of engineers (internal & external) for troubleshooting.
• Maintain and up-keep IT equipment inventory and documentation, in compliance with IT policies and procedures.
• Assist immediate supervisor in the definition methods for issue resolution and prevention.

Interested applicants please submit your application with your expected salary and notice period to be considered for the role.

We regret that only shortlisted candidates will be notified.

As part of any recruitment process, we collect and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. By applying to this post and sending us your resume, you agree to the collection, use and/or disclosure of your personal data in the manner as set out in our Data Protection Notice for Job Applicants which can be found Below

Click below to view the data protection notice.

https://ap.logicalis.com/sites/default/files/2022-10/PIMS-A7.3-01%20Attachment%20I%20DP%20Notice%20for%20Job%20Applicants_updated9sept22.pdf.

Logicalis is committed to protecting your privacy.