Responsibilities:- Assist residents upon arrival at the Town Council and build relationships by communicating in a tactful and professional manner
Assist residents in the booking of facilities- Handle calls and emails promptly by providing accurate and timely information pertaining to residents queries/ feedback
Assist in cases creation in the system
- Liaise with other departments pertaining to the feedbacks received
Any other duties as assigned
Minimum Higher Nitec in Customer Service or related courses- Prior experiences working in a high volume call centre environment advantageous
Have a positive working attitude, proactive, meticulous and strong follow-up skills
- Ability to multi-task and work in a fast paced environment
Team player with excellent interpersonal skills- Enjoy interaction with people from all walks of life
5-day Work Week Bonus / AWS
Pro-family benefits Training opportunity & Career advancement
Job Types: Full-time, Permanent
Pay: $1,
- 34 - $7,459.70 per month
Benefits: - Parental leave
Professional development
Schedule:Supplemental Pay: Performance bonus
Experience:
- customer service: 1 year (Required)
Work Location: In person
