Create good working environment and develop subordinates by identifying areas that needs training and action to support it
Orientate and train employees so as to ensure that each individual has a complete understanding of the company's policies by using the operations training manual
Manage an efficient team of kitchen and service staff by taking an active interest in their welfare and development
Ensure daily opening and closing duties in the outlet are properly executed
Manage, direct and co-ordinate all operation-related activities in a proficient and pleasant method
Maintain high level of customer service as per QSC standards
Ensure overall store image is maintained and the brand is well represented at all times
Monitor opening and closing duties of the outlet
Communicate daily and act as liaison between operations staff and management
Ensure that POS system is operational and accurate at all times
Provide co-ordination and services for both kitchen and service
NITEC/Diploma in F&B Management or equivalent
At least 2 year(s) of similar working experiences
Proficiency in MS Office application
Excellent interpersonal and communication skills
Positive attitude with ability to influence and lead a team
