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Responsible for overseeing the efficient running and profitability of restaurants and managing their staff
Restaurant Management
. Ensure compliance with licensing, hygiene and health and safety legislation/guidelines
. Liaise with customers, employees, suppliers, licensing authorise etc
. Make improvements to the running of the business
. Ensure adherence to quality expectations and standards
. Ensure compliance with company cash handling policy and procedures
Sales
. Push for sales and promotion
Cost Management
. Oversee stock level and order supplies
People Management
. Interview, recruit and supervise staff
. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
Customer Service
. Handle customer enquiries and complaints
. Ensure customers satisfaction
. Motivate and train staff
Administration and Reporting
. Prepare and present staff/ sales reports
. Handle administration and paperwork
Perform other reasonable job duties as requested by Supervisors
Role:Other Customer Service/Call Center
Industry:Other
Function:Customer Service/Call Centre/BPO
Job Type:Permanent Job
Date Posted: 14/11/2024
Job ID: 100322963