Position Overview:
We are looking for an experienced and motivated Restaurant Supervisor to lead our front-of-house team. The ideal candidate will have a strong background in hospitality, excellent leadership skills, and a deep commitment to guest satisfaction. The Restaurant Supervisor will oversee daily operations, ensure the highest standards of service, and act as a role model for the service team.
Key Responsibilities:
- Supervise and support the service team to deliver seamless, high-quality service to every guest.
- Oversee daily restaurant operations, including managing reservations, coordinating seating arrangements, and optimizing staff assignments.
- Train and mentor new and existing team members to uphold service excellence and maintain our brand standards.
- Ensure all areas are prepared and set up according to our standards before each service.
- Handle guest inquiries, complaints, and special requests professionally and promptly.
- Assist in monitoring inventory, supplies, and equipment, ensuring that the restaurant is fully stocked and operational.
- Enforce restaurant policies and maintain cleanliness, hygiene, and safety standards.
- Collaborate with the kitchen team to coordinate timing and flow of service, ensuring smooth communication between kitchen and floor staff.
- Contribute to team performance evaluations and provide constructive feedback to support staff development.
Qualifications:
- Proven experience as a Supervisor or in a similar role in a mid- to high-end restaurant.
- Strong leadership skills with the ability to motivate and manage a team effectively.
- Exceptional communication and interpersonal skills.
- Keen attention to detail and a passion for delivering outstanding service.
- Ability to handle high-pressure situations with grace and professionalism.
- Knowledge of food safety regulations and hospitality industry standards.
- Flexible availability, including weekends, evenings, and holidays.
