Retail Associate

Job Highlights

• Growth and career opportunities.
• Work with an industry leader.
• Attractive commission structure.

Job Description

Job Responsibilities:

. Maintain a positive, empathetic and professional attitude toward customers at all times

. Strong product knowledge so as to answer queries from customers promptly

. Addressing and resolving customer complaints in a professional manner

. Communicate with customers through various channels

. Restocking depleted or low shop items and ensuring that the sales floor is organized according to established guidelines.

. Performing regular price audits to identify and correct price discrepancies.

. Processing customer payments using the shop's Point of Sale (POS) system.

. Perform opening and closing shift as required according to roster.

. Ensure customer satisfaction by providing professional customer support

. Gathering of feedback from customer so as to improve the service level

Job Requirements:

. Energetic and enthusiastic individual whom is open to take on new challenges

. Adaptive and able to deal with process changes

. Good customer service skills

. Good team player

. Good communication skills

. Detail-oriented

. Candidates with no experience is welcome to apply