Company Description
Carousell Group is the leading recommerce group in Greater Southeast Asia on a mission to inspire the world to start selling, and to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in eight markets under the brands Carousell, Cho Tot, Laku6, Mudah.my, OneKyat, Ox Street, and Refash, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments and Sequoia Capital India.
As a team of passionate individuals working together to solve meaningful problems, there is so much more for you to discover in a career with Carousell. Our culture is made up of hiring, developing, and promoting people who embody our values of solving problems for our users; having a mission-first mindset; being relentlessly resourceful; caring deeply; and staying humble to constantly improve. Together as an organisation, we make magic happen.
About Refash
Refash has transformed what it means to buy and sell secondhand fashion, and it wants to ignite a new generation of consumers to think like-new for a more sustainable future. To date, Refash has processed over 5 million pieces of clothing that would otherwise have gone to the landfills. With a mission to inspire the next generation of consumers to think secondhand first, Refash has now expanded to 10 physical stores islandwide and counting, offering a frictionless thrifting experience for all. Start your thrifting experience at Refash today.
Job Description
Join REFASH as a Retail Associate and play a key role in our store operations. You'll provide outstanding customer service, ensure efficient daily operations, and contribute to a high-quality store environment. This role offers a solid foundation for building a career in retail, with clear paths for growth within REFASH.
Key Responsibilities
- Customer Service: Engage customers with a warm, helpful shopping experience, answering questions and recommending products.
- Store Operations: Handle daily functions, including opening/closing duties, cashiering, and transaction management.
- Inventory Management: Support stock replenishment, organization, and evaluation, keeping the store well-stocked, visually appealing, and aligned with quality standards.
- Store Maintenance: Ensure a clean, organized environment, enhancing the shopping atmosphere.
- Cashiering: Manage transactions accurately, ensuring smooth customer checkouts.
Career Growth
REFASH is committed to developing talent. Successful associates gain exposure to regional operations and may progress into higher roles, managing responsibilities across markets in Singapore, Malaysia, and Hong Kong.
Work Schedule & Benefits
- Schedule: 5-day work week (up to 44 hours), 1 weekend and 1 weekday off, with flexible opening (11 AM) and closing shifts (9:30 PM).
- Compensation: S$2,200 - S$3,000/month, plus comprehensive insurance, $50 monthly REFASH credits, staff discounts, birthday leave, and performance incentives.
Qualifications
We are seeking proactive and independent individuals who are passionate about customer service and retail excellence. If you're driven, enjoy engaging with customers, and want to build a meaningful career with REFASH, this role offers a rewarding and growth-oriented environment.
Additional Information
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