About us
Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are the leading direct-to-consumer womenswear brand, headquartered in Singapore, with an omni-channel presence across Indonesia and Malaysia, a retail franchise in Cambodia, and are fast expanding into international markets namely Japan, Hong Kong SAR China and United States of America.
Founded in 2010, we are proudly female-founded with more than 70% female representation across our organisation, leadership and STEM roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that were on the cusp of something great, where were working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.
Theres a lot more work to be done with all of our exciting plans. So were looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).
The Role
As a Retail Operations Intern, you play a crucial role in building our retail business unit and contribute to deliver service and operations excellence across our retail stores in Singapore. You will be supporting the stores day to day operation needs and be involved in executing new initiatives/processes together with the retail operations team and shape Love, Bonito Retail through this exhilarating phase.
Reporting directly to: Area Manager
Responsibilities will include but not be limited to the following:
Key support to Retail Ops team and SG Retail stores
Ensure that operational issues/information are promptly and accurately delivered
Follow up with operational matters and deliver solutions that are efficient, accurate, and aligned with company policies
Develop and improve operational workflows to enhance stores productivity and efficiency
Assist in planning, organisation and execution of new initiatives, operational procedures, trainings, inventory stocktake and be present where required
Provide support for store environment and facilities maintenance for all locations
Liaise with cross-functional departments and external vendors to troubleshoot operational tech & equipment, such as POS issues, fabric & production defects, resolving customer grievances etc.
Coordinate the procurement monthly store supplies, and all necessary operational materials and all store events, including new store openings
Administrative duties as required.
Requirements
Availability for at least 6 months
Possess intermediate Microsoft Excel and Powerpoint skills
Good communication and interpersonal skills, numerate and tech-savvy
Meticulous, high attention to detail, logical and analytical
Self-starter who takes responsibility and ownership of their work
Ability to work and adapt in a fast-paced, ever changing environment
A genuine interest and curiosity to know how things work and how to make them better
Is resourceful and has a knack for solving problems with agility
An outgoing personality who enjoys interacting and connecting with people
Benefits
Market level internship salary and benefits provided
