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DUKE BAKERY PTE LTD

Retail Operations Manager

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  • a month ago
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Job Description

JOB DESCRIPTIONS:
  • Operations

· Oversee and ensure that the team members carry out their duties and responsibilities, including store operations, merchandise mix, stock replenishment and housekeeping.

并确履责责任补管

· Responsible for sending daily sales report to the company and making summary and analysis. 责传并

· Responsible for the strict management of store account statements. 责账表严格管

· Carry out the work assigned by the superior. 级交工

· Strictly monitor the quantity of bread delivered and the control of the sample amount. 严格

· Streamline the operations processes and improve efficiency.

· Responsible for product display management. 责管

· Being an on-the-floor work participant when lack of manpower. 人足为工

· Responsible for emergency handling. 责紧件

· Responsible for cash management. 责管

· Ensure the companys policies and standards are communicated and implemented.



· Assist to monitor quality of product. Feedback to Management / relevant department & take corresponding action. 产质管/并

· Responsible for the setting up of new locations, installations and openings (including planning products display, visual merchandising, product mix and collection, etc).

责置设产示产
  • Team Management 管

· Maintain staff discipline. 维工纪

· Work with the team on personal development and onboarding training 个人训

· Provide consistent and effective feedback and performance counselling to coach each team member, ensuring that each team member grows professionally and develops outstanding sales and customer service to meet their personal sales target. 绩询导个确个并客以们个人

· Review and monitor individual performance in line with the companys objectives. 根审个人绩

· Deal with all issues that arise from team members (complaints, grievances, etc) and handle team members disciplinary issues 满并纪
  • Sales and Customer Service Management 客管

· Assist and track in the implementation of product promotion and effect tracking. 踪产追踪

· Responsible for continuously studying the methods of improving store sales performance and leading employees to practice bravely. 责习绩并带工践

· Assist in the implementation of product promotion and effect tracking Responsible for supervising each branch to complete the goals set by the company and follow up. 责个达度

· Statistical sales rankings and customer opinions and timely feedback on factory rectification. 计客人并工

· Comprehensively urge employees to provide customer service quality and ensure customer satisfaction. 工对顾客质顾客满度

· Dealing with customer issues and complaints. 客

· Work together with Sales and Marketing personnel. Keep abreast of market trends to determine the need for improvements in the store. Ensure all outlets maintain outstanding store condition and visual merchandising standards. 人紧以确确
  • Manpower and Cost Control Management 人管

· Responsible for cost management i.e. manpower cost, operational cost, etc. 责管人

· Implement staff training and the formulation of service standards. 工训

· Establish a scientific analysis system. According to data such as climate, location, passenger flow, and holidays, coordinate with the store manager to formulate the daily order volume to maximize performance and minimize surplus. 建学系客货使绩大
  • Inventory Management管

· Control and manage inventory and transfers across all locations effectively.

管转移

· Oversee stock-take exercises at all locations. 工

· Manage and execute all scheduled inventory counts in a timely manner. 管计

· Investigate any inventory discrepancies and reconcile all inventory reports and highlight all issues for management.

任差并核对并示以管

· Ensure that the stock level at all locations is within the acceptable thresholds and work closely with the buying team on stock management. 确水平并购管
  • REQUIREMENTS:

· Have more than three years working experience in chain bakery management

年以管工

· Quality requirements: honesty and trustworthiness, sense of responsibility, teamwork, execution素质信责任

· Ability requirements: confidence, initiative, affinity, communication ability, customer service awareness, relationship establishment and maintenance, commercial awareness, analytical mind and familiarity with data analysis principles

信主亲客系建维维

Job Type: Full-time

Pay: $3,
  • 00 - $3,500.00 per month

    Work Location: In person

More Info

Industry:Other

Function:Retail

Job Type:Permanent Job

Skills Required

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Date Posted: 27/10/2024

Job ID: 98230089

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