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Ecco China Wholesale Holding (singapore) Pte. Ltd.

Retail Sales Associate (Floater)

Early Applicant
  • Posted 5 months ago
  • Be among the first 10 applicants
0-2 Years
SGD 26,400 - 36,000 per month

Job Description

ECCO Shoes Singapore is looking for a result-driven Retail Sales Floater to be responsible for all sales job duties, from generating leads to closing sales. Duties include:

  • Providing excellent customer service
  • Responsible for attending to all customers and demonstrating effective selling skills and product knowledge
  • Able to do link sales and up-selling
  • Ensure that all sales data are updated
  • Advise and inform customers on usage of ECCO products
  • Able to establish customers requirements using questioning techniques and listening skills
  • Able to make good recommendations of ECCO products to customers
  • Advice customers on maintenance and care of ECCO products (Leather care)
  • Recommend products based on customers requirements
  • Recommend complementary and peripheral products - Shoe-care, leather goods, etc. (link-sell)
  • Ensure the team provide excellent customer service experience to increase the overall service level and performance of the store
  • Attend to customers with types of after sales services
  • Ensure appropriate stock inventory management
  • Close sales to customers satisfaction

Retail Store Operation

  • Work with Store-In-Charge to ensure ECCO standards and operational practice are executed in the store
  • Monitor stock and ensure optimal inventory
  • Participation in inventory feedback to Merchandising team
  • Handle customer feedback, returns and after-sales service
  • Ensure the compliance of ECCO store operation and service guidelines from retail operations team
  • Handle simple merchandise display and assist in window change
  • Simple stock replenishment request
  • Keep track of all ins and outs of inventory including sales, transfers, returns
  • Alert Store-In-Charge if there is any discrepancies with inventory

Teamwork

  • Sharing of feedback, information and best-practice sharing with the team
  • Communicate in a manner that builds positive relationship with customers and mutual trust between colleagues
  • Communicate in a manner that effectively transmits ideas and information to the team while also displaying effective listening skills
  • Develop team cohesiveness

Requirements:

  • Able to work retail hours and on Weekends & Public Holidays
  • Preferred to have 2 years of retail or sales experience
  • Energetic, Sociable, Confident and result-oriented
  • Excellent communication and relationship building skills
  • Able to work in Concept Store and Departmental Store
  • Singapore citizens are welcome to apply

Compensation Entitlement & Benefits Aside From Basic Salary:

  • Retail Sales Commission
  • Other Incentive
  • Transport Allowance
  • Staff Discount
  • Free Shoes
  • Grooming Expenses
  • Comprehensive Medical Benefits
  • Birthday Leave
  • Incremental Annual Leave
  • Performance Bonus

CREATE THE FOOTPRINTS OF TOMORROW

At ECCO, you become part of a meaningful, developing and multicultural workplace. You join a global family of more than 25,000 people who are proud to create the footprints of tomorrow.

Headquartered in Denmark, we are a family-owned company that offers international opportunities. Our offices and facilities have an informal culture and relaxed dress code - our shoe code is slightly stricter.

Join us and we guarantee lifelong learning - the speed of progress is up to you. So, if you're curious, passionate and ready to make an impact, you'll fit right in.

Date Posted: 12/07/2024

Job ID: 84484241

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