Retail Sales (Luxury Fashion) - Orchard / MBS / Changi Airport

As a Retail Sales with a Luxury Fashion brand, you are expected to provide an extraordinary and luxurious experience to the clients, through the promotion of the brand history, craftmanship, quality of materials and creativity.

JOB DUTIES & RESPONSIBILITIES

Sales Performance

• Engage in upselling, cross selling and multiple selling for all product categories
• Monitor individual sales and achieve performance target and KPI
• Provide customer feedback on products, especially newly launched products

Client Management

• Strengthen customer relations, and nurture loyal customer base by implementing appropriate CRM tools
• Manage customer service quality, to meet customer expectations by offering professional and individual human touch with the customer

Store Operations / Store Maintenance / Store Management

• Maintain inventory accuracy and store merchandise

Requirements and Qualifications:

• At least 2 years of working experience in Service line such as Retail, Service, Airline and Hospitality
• Pro-active and have a strong interest in Luxury goods (Fashion, Timepiece, Jewellery)
• Well groomed and good interpersonal skills
• Able to work independently
• Possess a positive and outgoing personality to learn and engage clients.

Interested candidates may email their updated resume to [Confidential Information]