We are seeking a dedicated and experienced Retail Store Supervisor to lead our dynamic team. If you have a passion for retail, exceptional leadership skills, and a strong commitment to delivering excellent customer service, this opportunity is for you.
Responsibilities:
- Overseeing salespeople, cashiers, shelf stockers, and other employees.
- Managing finances and preparing an annual budget.
- Keeping records of expenditure, sales figures, and employee performance.
- Evaluating the supply and availability of stocks, and profit-margins.
- Implementing measures to avoid stock damages, theft, and wastage.
- Monitoring shelve stocks and product displays, and the general appearance of the store.
- Investigating market trends and offering products that would appeal to customers.
- Addressing customers requests, comments, and complaints.
- Motivating employees to achieve targets.
- Training new staff members and scheduling shifts.
Requirements:
- Proven experience as a supervisor or team leader in a retail environment.
- Strong leadership and interpersonal skills.
- Excellent communication and customer service skills.
- Proficient in using point-of-sale (POS) systems and other retail software.
- Flexibility to work evenings, weekends, and holidays as required.
Join our team and contribute to the success of our retail store. We offer a competitive salary, opportunities for growth, and a positive work environment.
Please note that only shortlisted candidates will be contacted for further steps in the selection process.
