Retention Marketer

What You'll Do:

• Develop and implement strategies to increase customer retention and loyalty
• Analyze customer behavior data to identify trends and opportunities for improvement
• Create and manage email, SMS, and in-app communication campaigns to drive engagement and retention
• Collaborate with cross-functional teams (e.g. product, customer support) to improve the overall customer experience
• Design and execute experiments to test the impact of retention initiatives
• Continuously monitor and evaluate the success of retention efforts, and make data-driven decisions to optimize results
• Analyze customer data to identify trends and insights that can inform retention marketing efforts.
• Work with marketing and analytics teams to develop and implement tracking and measurement systems to measure the effectiveness of retention marketing initiatives.
• Develop and manage budgets for retention marketing initiatives, ensuring that they are within budget and delivering desired results.
• Stay current on industry trends and best practices, sharing insights and recommendations with the marketing team.

Job Requirements

• At least 3 to 5 years of experience in retention marketing (SMS, email, Push, Social Media) in retail, e-commerce, or similar industries
• Experience in using Klaviyo or similar email marketing platform required
• Organized and has keen attention to detail
• Ability to formulate creative solutions and think out of the box
• Tech savvy, able to pick up new software and applications quickly
• Good problem solving skills - analytical, innovative, and has a creative mindset
• Highly adaptable to change and a fast-paced environment
• Good English communication and presentation skills

Who We Are:

Ask & Embla is a rapidly growing Alternative Body Jewelry brand based in Singapore with a collective following of more than 450,000 across our social media channels. As an E-commerce brand, we ship internationally to a diverse range of customers and we are proud to be one of the leading brands worldwide in the alternative jewelry space.

At Ask & Embla, we're passionate about creating a company that brings out the best in everyone and where individuals love to work and grow as a team. That means constantly learning and building new things, being flexible about how and where we work, and empowering each other to do the proudest work of our lives.

Ask & Embla, led by an ex-Googler and ex-Amazonian, has dozens of employees across multiple countries. We are building the foundation to expand several business verticals beyond e-commerce, while supporting existing business functions for fulfilling thousands of orders each month.

At Ask & Embla we learn and build fast together, sharing the purpose and passion of creating not just beautiful, expressive and sustainably-made jewelry, but a community that celebrates the misfits, the believers, the round pegs in square holes and everyone in between. Everyone deserves to own who they are we create the jewelry so they can do it with pride.

Ready to Join Us

If you're a results-oriented professional who thrives in a fast-paced environment, we encourage you to apply! Please submit your resume and a quick note expressing your interest in this position to [Confidential Information] or through this Indeed posting.

Learn More about Ask & Embla:

Website - https://askandembla.net/

Instagram - https://www.instagram.com/askemblastore/

Facebook - https://www.facebook.com/AskEmblastore/

Pinterest - https://www.pinterest.com/askemblastore/

TikTok - https://www.tiktok.com/@askandembla