WHO WE ARE:
Expereo believes in the power of Internet connectivity. As the world's largest provider of managed internet, SD-WAN/SASE, and Cloud connectivity solutions, we power enterprises and government sites worldwide, helping to enhance every business productivity with flexible and optimal Internet
performance. We strive to design services and solutions to meet customers needs and create a seamless experience across their journey.
As a Sales Operations Manager, you will assist the Expereo sales team to achieve their targets. You will work on the administration side of the business which includes handling correspondence, reviewing opportunities, and creating as well as distributing quotations.
THE RESPONSIBILITIES:
Here are how your day-today responsibilities of the role will look like, but are not limited to:
Participate and conduct various general administrative tasks using Expereos Back Office Systems;
Pre-qualify sales requests as delegated by Account Managers;
Create and submit quotations to Account Managers or customers in timely manner;
Submit availability check requests and process orders;
Manage the correspondence between Account Managers and customers;
Answer sales queries including phone and email communications;
Provide data and reports to support the Sales Team;
Follow up on any issues raised during quoting and provisioning phases;
Ensure customer requirements are well distributed and understood among departments;
For large opportunity, work together with Sales Project Manager in pre/post-sales planning. This includes but is not limited to project rollout planning, creating, following up, and reviewing budgetary and firm quotation before submitting to the Account Managers;
Keep Sales information on the Back Office System clean and update
You are an eager person with a focus on results and client satisfaction;
You have completed higher tertiary education (Nitec, Diploma) or higher, and can demonstrate by experience a similar level;
You hold a minimum of 1-2 years of relevant experience;
You have experience in an international environment, preferably within an international Telco environment;
You have excellent communication skills in English, another language is beneficial;
You are well organised, meticulous, excellent communication skills and is a team player;
Able to start work immediately/within short notice
