Sales Account Executive

We are looking for a Sales Account Executive to join our Sales department. You will act as a liaison between our sales team and our clients, ensuring customer satisfaction.

As a Sales account executive, you should showcase excellent communication and negotiation skills. You should also act proactively to address clients needs and facilitate the sale process from beginning to the end. Ultimately, you should contribute to an increase in sales and maintain our company-client relationships at a high standard.

Responsibility

- Account management

- Act as the point of contact for clients

- Resolve problems and handle complaints in a timely manner

- Identify new potential customers

- Stay up-to-date with new features and product launches

- Establish best practices

- Monitor and report on sales performance analytics

- Suggest innovative ideas to increase sales and improve customer experience

- Proven work experience in Sales will be an added advantage

- Experience in B2B sales will be an added advantage

- Hands on experience with customer service

- Ability to capture clients needs and to increase customer engagement

- Solid knowledge of CRM, Accounting, ERP software will be an added advantage

- Understanding of sales performance metrics

- Excellent communication and negotiation skills

- Strong Team Player

- Analytical and time-management skills