Sales Account Manager

Palatino is the premier partner for luxury experiences and sustainable solutions, specializing in openings of luxury hotels. With global offices in Paris, Hong Kong, Shenzhen, Dubai, Singapore, Italy, Portugal and Saudi Arabia, we cater to luxury hotels & brands worldwide, offering a curated selection of bespoke items, full scope design services, and seasoned expertise.

Our commitment is to provide a comprehensive One-Stop Solution for all our clients requirements, encompassing graphic design, production, consulting, and seamless logistics. Our core passion lies in conceptualizing and designing products that span the realms of wellness, sustainability, fine dining, and immersive luxury experiences.

At Palatino, we take pride in being industry leaders in green consulting and the production of

sustainable, eco-friendly products.

The ideal candidate needs to:

• Have a good understanding of the luxury industry
• Be aware of product aesthetics and design
• Have a keen interest in sustainability and eco-friendly products and solutions
• Be well-organized and capable of tracking orders, deliveries, and managing stock
• Be comfortable working in a creative environment, liaising with both designers and the supply chain department
• Be able to accompany clients on their orders and requests

Responsibilities

• Manage a base of clients and nurture ongoing business relationships
• Present and upsell new products and solutions
• Track and process client orders and re-orders, stock levels, ensuring timely delivery
• Liaise with clients worldwide, focusing on luxury properties and brands
• Work closely with internal departments to meet client needs
• Follow up on client orders and manage new developments

Qualifications

• Bachelor's Degree or equivalent experience
• Strong business acumen in project planning and management
• Detail-oriented, proactive with a positive mindset
• Strong verbal, written, and organizational skills
• Extensive product knowledge and tech-savvy, including proficiency with CRM software
• Prior experience in the hotel F&B sector is highly desirable
• Familiarity with the Singapore and broader APAC markets would be a valuable asset
• Proficiency in Chinese is an added advantage