Sales administrator and Customer service (Mandarin speaking)

Role Description

This is a for a Sales Administrator & Customer Service position at Arise Services PTE LTD in Singapore. As a Sales Administrator & Customer Service representative, you will be responsible for:

• Handling pre and post course registration

Handling paperwork before, during and after a course

• Communicate effectively with clients regarding payment terms and deadlines

Reply to customers enquiries on course information/customer complaints, and feedback to the Stakeholders.

• Prepare and file documents

Make accurate customer and sales data entry into the system

• Provide administrative support to the team

Assist with the execution of special events and promotions

• Other ad hoc duties as assignments

• Qualifications

Education/Skills/Experience:

• Minimally a diploma in any field

Excellent communication skill in English & Mandarin (to liaise with Mandarin speaking customers)

• Open to entry-level candidates and fresh graduates with strong potential

At least 1 year of working experience in the related field is a plus

• Customer service and communication skills

Attention to detail and excellent organizational skills

• Proficiency in basic applications like MS Office and Zoom

Experience in the service industry is a plus

• Salary + Benefits:

Basic Salary: From $2000-$2500

Yearly increment (based on performance)13th month bonus

Paid medical leave

• Working Days and Hours

Mon Fri

8 -

• 30pm
  
• Location

Singapore, nearby ( Lavender MRT)

• Commencement Date:

Immediate

Only shortlisted candidates will be contacted

Job Type: Full-time

Pay: $2,000.00 - $2,500.00 per month

Schedule:

• Monday to Friday

Experience:

• administration: 1 year (Preferred)

Customer service: 1 year (Preferred)

Work Location: In person