Collaborate closely with the Sales Team to warmly welcome prospects and deliver a first-class arrival experience
Build rapport and establish positive relationships with customers and property agents
Proactively generate and nurture sales leads, leveraging experience in property sales and strong closing skills
Uphold excellence in customer service standards, maintain a professional image that reflects the Company's branding and products
Liaise with the Maintenance Team and manage show flat inventory to ensure smooth operations and pristine maintenance of the show flat
Handle sales enquiries, conduct property viewings and attend to customer requirements meticulously, including coordinating travel and hotel itineraries
Follow up and track on sales leads, prospects and daily show flat's visitors
Administer all sales and legal documentation in compliance with statutory and company regulations
Handle guest requests and complaints in a friendly and efficient manner
Any other duties as and when assigned
Requirements:
Diploma or Degree in Hospitality/ Hotel Management/ Real Estate
Possess a Real Estate Salesperson (RES) certification with 3 to 5 years of relevant direct sales experience with property developers
Excellent communication & interpersonal skills
Confident and fluent in delivering engaging sales presentations
Well-groomed with an outgoing and friendly personality
Sales driven and customer-oriented mindset
Independent, meticulous and have sound understanding of the property buying and selling property process, statutory and/ or real estate regulatory compliance
Proficient in Microsoft Office
Able to work on shifts (Including weekends and/or public holidays)
Prior experience dealing with high-end luxury properties, Front Office, Guest Relations or VIP management are advantageous