Delivering complex end-to-end integrations projects, working with Product, Engineering, and influencing the product roadmap based on our client's needs.
Support all Customer Success life cycle needs, in order to onboard customers to the Rapyd platform.
Gathering information, defining, and documenting integration plans.
Creating and delivering personalized technical sales presentations.
Evangelizing the product and our network in the technical community.
Face-to-face presentation to partners at conferences and on-site.
Monitoring technical performance metrics and supporting root cause analysis investigations.
Requirement:
1-2 years experience in a client-facing role as a Pre-sales, Sales Engineer, Customer Success, Support, or in Professional Services.
Experience within the PaymentsBanking industry - Big plus !
Must have experience in API-based integration, Web services, system debugging, and log analysis
Previous experience in B2BSaaS is an added advantage
SQL, Kibana, and Postman (or similar) experience are a must.
