The TP ICAP Group is a world leading provider of market infrastructure.
Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.
Through our people and technology, we connect clients to superior liquidity and data solutions.
The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform.
Founded in London in 1866, the Group operates from more than 60 offices in 27 countries. We are 5,200 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist.
Role Overview
Expected to manage, maintain and expand the client base, MATCHBOOK Sales is a client facing, revenue generative role, which requires significant understanding of product detail as well as the general market environment we operate in. The role therefore requires staying on top of regulatory and economic developments in the financial markets as well as working effectively as part of a global team.
Role Responsibilities
- Represent the MATCHBOOK product internally and externally
- Maintain and regularly generate income from your client base
- Build long term relationships with clients
- Cold calling and new lead generation
- Regular meeting with clients in various forms such as office visits and events.
- Target of three meetings per week with customers, customers should been seen at least three times per year.
- Stay abreast any changes and movements within your account, whether it be a whole bank or a desk within a bank.
- Communicate to the product specialist execution instructions from your client, in an accurate and clear manner.
- Regularly follow up with clients to ensure their expectations are met.
- Complete administrative tasks such as recording client contact and information in whichever assigned CRM tool (currently Salesforce) in a regular and timely manner.
- Work closely with the entire Global MATCHBOOK team and other departments internally to best service clients, attain the business and keep the regular flow of income.
- Build a dependence on the product with the client.
- Think outside the box to ensure bespoke service, giving us advantage vs competitors.
- Ensure regular cross regional communication. With an ever changing environment at the banks, it is important leads and/or information are not lost.
- Maintain a strong proactive attitude
- Drive development implementation with the relevant development team
- Responsibility for ensuring that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility.
- Act with integrity and due skill, care and diligence in carrying out your duties
Experience / Competences:
Essential- Demonstrated interest in the financial markets and the economy.
- Hard working and willingness to learn.
- Resilient - ability to work effectively in a high-pressure environment, can keep emotions under control in difficult situations.
- Build relationships and networks with both internally and externally wherever possible.
- Self-development naturally inquisitive to learn and develop and grow. Actively seeking new ways to grow and be challenged using both formal and informal development channels.
- Instils Trust - gaining the confidence and trust of others through honesty, integrity, and authenticity.
- Attention to detail.
- Team player - demonstrates ability to work effectively with others, communicating clearly and instilling trust with your colleagues.
- Values Differences - recognizes the value that different perspectives and cultures bring to an organization.
- Works ethically and shows respect for both professional and company values.
Desired- Experience using financial software, trading platforms and market research tools.
- Experience working in Financial Services.
- Handles situations and problems effectively using own initiate.
- Seeks opportunities for improvements.
- Demonstrates high levels of energy in seeking out and achieving new goals.
Job Band & Level: Professional, 5
Not The Perfect Fit
Concerned that you may not meet the criteria precisely At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.
Company Statement
We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement.
Location
Singapore - 50 Raffles Place - Singapore
