The Sales Manager identifies and qualifies prospective clients, seek opportunities for new sales through client and market research. He/She keeps clients informed of new products/service offerings and assists with translating client and channel partner needs into actionable insights. He/She is responsible for the development of channel sales product promotions and co-marketing activities, responds to technical and procedural questions, coordinates the formulation of price quotations, submission of sales contract for orders and maintenance of customer records. He/She supports the training and guides channel sales partners about product and/or service offerings and features based on mutual performance objectives.
He/She works in a fast-paced and dynamic environment, and travels to clients premises for meetings as and when required. He is familiar with client relationship management and sales tools. He/She is knowledgeable of the organisation's products and services, as well as trends, developments and challenges of the industry domain.
The Sales Manager is self-motivated and mindful of placing the client's interests at the forefront of his/her priorities. He/She is able to confidently explain how the product can add value to the customer and is proactive in identifying and addressing client needs. He/She is a team player who is able to take rejection as a personal challenge to succeed when given the next opportunity.
What will you do
- Identify prospective clients and channel partners through calls, on-site visits, emails and networking or industry events
- Conduct client and channel partner research to uncover insights on potential business needs
- Conduct market research and profiling, competitive landscape analysis and client profiling
- Assist with identifying new business opportunities with existing clients based on research
- Assist with identifying new sales opportunities with new and existing clients based on research
- Source for new sales opportunities through inbound lead follow-up, conduct of cold calls, and relevant outreach activities
- Conduct analysis of benefits and value of the organisation's products and services against possible needs of potential clients to qualify prospect
- Respond to phone and email queries on product and service offerings
- Maintain client database and documentation
- Assist in compiling market information for feasibility studies
- Assist with the preparation of client presentation materials and conduct of product demonstration
- Perform follow-up action to close sales, and monitor payment fulfilment activities
- Develop relationships with existing and potential clients and channel partners through regular engagements
- Translate client and channel partner needs into actionable insights to inform engagement plans and activities
- Communicate updates and launch of new of product/service features and benefits to clients and channel partners
- Coordinate resolution of inquiries and problems from clients and channel partners
- Support the development of channel sales product promotions and co-marketing activities for lead generation
- Resolve channel sales issues and routine product and/or service-related problems with channel partners
- Provide logistical sales support required to close orders
- Assist with assessing, clarifying, and validating channel partner needs
The ideal candidate should possess:
- Degree in Engineering, Computer Science or a related discipline
- 4 years experience in IT or ICT Consulting industry or experience focusing on sales/account management in the private sectors preferred
- Process broad business acumen and deep industry knowledge, and to use this knowledge to develop/enhance client relationships
- Driven and self-motivated personality
- Experience in measured productivity-driven operations or teams
- Good communication and written skills
- Understand and ability to apply social style techniques to manage stakeholders
- Client-focused with strong organisational and project management skills
We are driven by our AEIOU beliefsAdventure, Excellence, Integrity, Ownership, and Unityand we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.
Together, we make the extraordinary happen.
Learn more about us at ncs.co and visit our LinkedIn career site.
