Exciting news! We are on a growing journey and building a stellar team!
At Sunnystep, we are not just building leaders - we are cultivating a dynamic team that thrives on innovation, collaboration, and collective success.
Why should you be part of Sunnystep's success
We are an innovative force in consumer retail with a clear brand purpose - we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.
We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivalled comfort but also leaves a positive impact on the planet.
The Sales Manager will oversee the sales strategy, team performance, and customer relationships to achieve ambitious revenue goals. This individual will play a key role in expanding the brand's presence across retail, e-commerce, and distribution channels while fostering a high-performing and customer-focused sales culture.
You will also be responsible for:
Sales Strategy Development
- Develop and execute sales strategies to meet revenue and profitability targets.
- Create sales forecasts, budgets, and performance metrics to guide team efforts.
- Design promotional campaigns in collaboration with the marketing team.
Team Leadership & Management
- Lead, train, and motivate the sales team to meet or exceed performance goals.
- Conduct regular performance reviews and provide constructive feedback.
- Foster a results-driven and customer-centric team culture.
Channel Management
- Optimize and expand sales channels, including retail, e-commerce, and distribution.
- Build and maintain relationships with retail partners, distributors, and wholesalers.
- Ensure consistent product availability and optimal placement across all channels.
Customer Relationship Management (CRM)
- Develop and maintain strong relationships with key customers and accounts.
- Address major customer concerns to ensure satisfaction and loyalty.
- Leverage CRM tools to track interactions and identify opportunities for growth.
Market Analysis & Insights
- Analyze market trends, customer preferences, and competitive activities.
- Gather customer feedback to inform product improvements and marketing efforts.
- Identify new sales opportunities and adjust strategies accordingly.
Sales Process Optimization
- Streamline sales workflows to enhance team productivity and efficiency.
- Implement tools and technologies to improve sales tracking and reporting.
- Monitor key performance indicators (KPIs) to evaluate success and identify areas for improvement.
Collaboration Across Departments
- Work closely with marketing to align campaigns with sales objectives.
- Collaborate with product development to ensure customer needs are met.
- Partner with operations and logistics to ensure seamless delivery processes.
Performance Monitoring & Reporting
- Track and analyze sales performance to provide actionable insights to leadership.
- Prepare and present detailed sales reports with data-driven recommendations.
- Adjust strategies based on performance metrics and market feedback.
Brand Representation
- Represent the brand at trade shows, events, and in high-level negotiations.
- Act as a brand ambassador to communicate the brand's mission and values.
- Build the brand's reputation by delivering excellent customer experiences.
Driving Revenue Growth
- Implement upselling and cross-selling strategies to maximize revenue.
- Explore new markets and demographics for the brand's products.
- Lead initiatives to increase sales during promotional campaigns and peak seasons.
We would want to speak with you if you are / have -
- Minimum 5 years of experience in sales management, preferably in consumer goods or retail.
- Proven track record of meeting or exceeding sales targets and driving revenue growth.
- Bachelor's degree in Business, Marketing, or a related field.
- Strong leadership and team management abilities.
- Excellent communication, negotiation, and relationship-building skills.
- Analytical mindset with the ability to use data for decision-making.
- Proficiency in CRM tools and sales analytics software.
It would be great if you have:
- Experience in retail and e-commerce sales management.
- Knowledge of the consumer goods industry and emerging market trends.
- Success in managing and expanding distribution and retail partnerships.
Headquartered in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody's journey of possibilities.
We review each application thoroughly and will arrange an initial discussion with the shortlisted candidates who best meet our requirements. If you find that the requirements align with your experience and expertise, you may express your interest through this job advertisement or you may reach out to our Hiring Team - [Confidential Information].
