Sales Support:
- Customer Inquiries: Respond to customer inquiries through phone, email, or other communication channels, providing accurate and prompt information.
- Order Management: Coordinate customer orders, ensuring efficient and accurate processing. Maintain and update customer portals with relevant data and information.
- Invoicing: Generate and manage invoices, ensuring accuracy and timeliness in billing.
- Data Management: Retrieve and verify data from driver handheld devices, cross-checking it against physical invoices for consistency.
- Reporting: Compile and analyze data for month-end reports, delivering actionable insights to support business decisions.
- Ad-Hoc Duties: Handle additional administrative tasks as required to support the sales and marketing team.
Marketing Support:
- Marketing PO and Invoice Management: Oversee marketing-related purchase orders and invoices, ensuring timely processing and payments.
- Customer Complaints: Monitor and resolve customer complaints by coordinating with relevant departments for swift action.
- Marketing Coordination: Assist in planning and executing marketing initiatives, such as promotions, events, and product launches.
- Promotional Materials and Collaterals: Collaborate with marketing agencies and distributors to plan and manage production.
- Reporting: Monitor and report on the performance of marketing activities and their outcomes.
Requirements:
- At least 3 years of relevant experience.
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Proficient in Microsoft Office Suite and other office tools.
- Experience in marketing administration is an advantage.
- Detail-oriented, with a focus on accuracy and efficiency.
- Capable of working both independently and collaboratively.
We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.
Wecruit Pte Ltd
EA License No. 20C0270
