Our client is looking at candidate who are hands on in data key in, strong in pivot table and V-loop up/ data analysis (sales, budget, A&P expenses etc) and ability to coordinate with various internal stakeholders, especially R&D/Operations team to ensure seamless delivery of orders.
- Led and mentored the e-commerce team to ensure efficient daily operations, fostering collaboration and driving productivity across departments.
- Oversee end-to-end management of website operations including order fulfilment, customer service, and delivery logistics, to maintain the highest service standards.
- Ensured seamless integration between the retail store operations and online channels, maintaining
- consistency in inventory management and customer experience.
- Maintained and optimized e-commerce platforms ensuring accurate product information, promotions and engaging content to enhance customer engagement and drive conversations.
- Developed detailed product pages, incorporating high-quality images and comprehensive descriptions to improve sales performance.
- Collaborated closely with the Marketing team to ensure accuracy in product details, pricing, and promotional materials on digital channel.
- Partner with the Sales team to manage product allocation ensuring balanced inventory levels for both online and retail channel.
- Coordinated and communicate with the warehouse team to ensure timely replenishment and prevent stock outs.
- Managed customer interactions related to product inquiries, delivery status, and order issues, ensuring prompt resolution and exceptional customer service.
- Provided proof of delivery and order confirmation to the Accounting team for efficient resolution of disputed orders, supporting smooth financial reconciliation processes.
- Oversee the upkeep, presentation, and inventory levels of the showroom to ensure it is fully stocked and inviting for customers.
- Other adhoc duties as assigned.
Requirement:
- Diploma in Business or its equivalent
- Proficient in Microsoft Excel (Pivot Table & Vlookup) is a must
- Ability to adapt in a fast paced environment
- Good communication & listening skills
- Able to liaise and communicate with all level of people.
5 days work week
Woodland. (Co. tpt pick up at designated MRT station)
Food Manufacturing Indistry
Interested candidates, please forward a detailed resume and email to
Tempserv Pte Ltd
License No: 06C3745
Attention: Audris Teo / EA Personnel No: R1102063
