SALES SUPERVISOR

. Assisting in hiring and training beauticians as required.

. Arranging and managing the employee's work schedules, considering seasonality for occasions and peak times.

. Maintaining records of staff members which includes their salaries and working schedules.

. Advertising and promoting services, offers, and discounts via social media.

. Monitoring stock and ordering beauty products as and when required.

. Tracking the payments received from clients.

. Offering discount bundles and running online competitions to attract new clients.

. Ensuring proper cleaning of beauty equipment and tools after use and following hygiene practices across all beauty stations.

. Maintaining records of all transactions and presenting it to the beauty or hair salon owners.

Requirements

. 5 yrs working experience in similar role.

. Proficient with all skin and hair treatments.

. Excellent knowledge of bookkeeping and accounting procedures.

. Ability to handle customers requests and complaints with elegance.

. Excellent oral and written communication skills.

. Strong organization and analytical skills.

. Exceptional customer service skills.

. Strong negotiation and sales skills.

. Proficiency in Microsoft Office.

. Customer-oriented individual and an outstanding problem-solver.

. Good numerical abilities.

. A keen eye on details.

. Good time management skills.

. Exceptional leadership skills

. Must be able to work night shift or split shift

. Must be able to work extra hours or weekend if needed