Sales Supervisor

Roles & Responsibilities

. Greet and assist customers

. Respond to customer inquiries and complaints

. Direct and supervise employees engaged in sales, reconciling cash receipts, or in performing services for customers

. Monitor sales activities to ensure that customers receive satisfactory service

. Instruct staff on how to handle difficult or complicated sales

. Meet financial objectives by preparing an annual budget scheduling expenditures analysing variances and initiating corrective actions

. Coach, counsel, recruit, train and discipline employees

. Record sales figures for data analysis

. Able to work on weekend and public holiday