Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status.
Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department.
Developing and monitoring performance indicators for sales and staff members, managing sales tracking tools, and compiling reports.
Creating and processing orders in a timely manner, sales quotation, processing requests for urgent orders, and reviewing pending orders and customer requests to ensure customer satisfaction.
Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.
Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.
Handling administrative duties for the company and its executives and management teams.
Arrange logistics delivery of equipment.
Reporting any unusual activity to your supervisors.
Requirements:
No experience required
Fresh graduates are welcome to apply
Business-focused with a sales-oriented and customer-success-driven mindset
Have good communication skills in English
Proven ability to work independently and effectively in an office-based environment.
Ability to multitask, work under pressure to meet deadlines, and handle long hours during month-end closing period
Sensitive to business needs, at the same time ensuring high quality output and full compliance Willingness to acquire new skills/ product knowledge
