Roles & Responsibilities:
Facilitate the implementation and support of SAP SD
Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate, and document customer requirements
Facilitate workshops to collect business requirements
Map client business requirements, processes, and objectives; develops necessary product modifications to satisfy clients needs.
Design, customize, configure and testing of SD
Identify gaps, issues and work around solutions.
Act as liaison with client for troubleshooting: investigate, analyze, and solve software problems.
Handle changes or emergency transports as needed for high priority issues.
Document functional designs, test cases and results.
Proactively identify and propose business process and/or system enhancements
Provide consulting services on both new implementations and existing support projects
Act as a liaison between the business functions and the technical team.
Provide ad-hoc training and user support as required
Work self-directed and independently; may act as subject matter mentor to more junior members
Desired Skills & Experience:
Minimum of 10 years of experience in a full cycle implementation as well as in support projects.
Minimum of 10 years designing and configuring SD modules.
Ability to multitask and manage multiple deliverables and projects at the same time
A self-directed and motivated teammate with strong SAP SD Order-To-Cash business process and configuration experience.
Experience in China Fapiao solution and SD/FI interface solution
Have both business process skills as well as technical leadership skills, to be able to design and implement secure, scalable and sustainable solutions.
Ability to understand business processes from a customer perspective
Ability to work in a team environment, effectively interacting with others
