Sea Freight Executive

Sea Import

• Provide sea freight LCL/FCL and LCC/FCC quotation to clients
• Process import clearance orders through email/fax/international dept routing
• Request / facilitate for payment from accounts department for shipping charges / forklift charges
• Liaison with relevant party / shipping agents for documentation and releasing of shipment.
• Arrange for exchange of delivery order / portent release to agents / carriers
• Arrange for import clearance from Container Port / KD / CZ within the given time frame
• Liaison with transport / haulier contractor to arrange / deliver cargoes / containers to the required locations
• Forward to customer the POD
• Perform billing once job is completed with all relevant documents - with proper SOPS
• Assist international department with sea import costing for billing / quotation purposes
• Liaison with customs for customs supervision matters when the need arises
• Generate import permit for clearance (IG, ME, II, OO, IT)
• Coordinate, activate and execute shipments and ensure prompt delivery to locations specified by the customers.
• Ensure all emails / communications are responded in timely fashion.
• Co-ordinate and take delivery instructions from the Customers
• Track and monitor progress of shipments and report/update Customers.
• Coordinate vessel loading and delivery on board arrangements
• Offland collection from vessel
• Follow up on POD upon job completion

Sea Export

• To handle Customer enquiries with full comprehension of requirements
• To source for ocean freight rates - LCL, FLC, BB
• To submit quotations within time frame to HOD for approval
• Preparation of shipping documents - all aspects
• Coordinate with Inter-departments and operations to ensure accuracy in documentations and invoicing
• Liaison with Inter Department on shipment arrangements, if required
• Liaison with Overseas Agents for Freight handling and charges
• Track and monitor progress of shipments and report / update customers.
• Preparation of Billing Instructions (BIs) for submission to Accounting
• Submit reports as and when directed by the HOD
• Resolve Customer's service issues and complaints
• Submit other reports as directed and required by The Management