Job Description:
We are seeking a detail-oriented Sea Freight Executive to manage and coordinate sea import / Export shipments. This role includes handling customs permits, organizing documentation inclusive of BL & CAN, and ensuring that all shipment processes align with company procedures. Strong communication and customer service skills are essential to work effectively with clients, agents, and service providers.
Roles & Responsibilities:
- Coordinate Sea Import and Export shipments by opening Job, maintaining documents, and updating shipment statuses using Sysfreight software
- Advise clients on shipment arrival, Departure details.
- Process invoices accurately , ensuring correct currencies and verification of shipment weight and volume
- Handle customs declaration for Import and Export permits
- Verify Bill of Lading, invoices, and all shipment-related documents
- Arrange transportation for pick-up or delivery as needed
- Maintain communication with clients, overseas offices, and agents professionally through various channels
- Ensure work aligns with company SOP and escalate irregularities as needed
- Build strong relationships with clients, carriers, and service providers for seamless operations
- Suggest improvements in processes for cost control and customer service enhancements
- Handle ad-hoc duties as assigned by Manager
Requirements:
- Minimum 2 year of relevant experience in sea freight coordination
- Strong attention to detail and organizational skills
- Proficiency in Sysfreight software is an advantage
- Able to work independently and communicate professionally
- Ability to multitask and prioritize tasks in a fast-paced environment
Additional Information:
- Salary : Up to $3,200 basic + Medical + AWS
- Working Location : Changi Airfreight Centre
- Working Days : Monday to Friday, 9am - 6pm Alternate Sat.
