Understand customer requirements; market conditions and generate sales revenue forecasts
Be the key customer interface person to manage both sales project management and customer satisfaction metrics
Build strong customer relationship to ensure service levels meets customer expectations
Ensure timely internal communication so that strategies can be developed to optimize market penetration
Development of key account strategies, management of cross account strategy discussion
Others
Serve as the point of contact for assigned customers account management matters
Forecast and track customers account metrics
Coordinate with team working on the same account to ensure consistent quality services and support
Generate sales and expand assigned accounts business
Achieving growth and hitting sales targets
Provide field support to ensure customers success
