Company Description
Experience something Brilliantly
Different with a career with MUFG Investor Services.
Who are we In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking, and fund financing.
We're in 14 global locations and provide an exceptional hub of Brilliantly
Different talent to thrive.
Job Description
MUFG Investor Services is searching for a skilled Application Support Analyst with experience in banking/finance solutions for financial and fund administration. Your role involves handling internal operations and support, collaborating with external vendors, and contributing to a team managing various applications. You'll play a vital role in connecting business teams with IT Solutions.
You Will
- Provide Level 2 Incident & Problem Management support by working with vendors and/or Internal support teams to resolve technical and user issues during migrations, and other events.
- Develop and maintain an in-depth knowledge of the applications you manage, including system architecture, data structures, scheduled jobs, reports, and interfaces to other applications.
- Document IT & Business user procedures and requirements around IT Change Management. Support user training.
- Assist data integration between different financial systems and ensuring accurate data exchange to support business processes.
- Support Project Managers in plans related to Public Markets & Business Core Operations Solutions.
- Participate in new platform releases, as well as testing activities to confirm system changes, upgrades, and enhancements, ensuring they meet quality standards before deployment.
- Interact with vendors of financial systems about technical issues and the coordination of enhancements.
- Examinations and Audits - Respond to requirement from regulators and auditors to provide support for information requests.
- Support the business in Business Continuity and Disaster Recovery initiatives.
Qualifications
You Have:
- A minimum of a college degree in Business or IT related field of study.
- 3+ years in a team responsible for providing analytical support and administration of business applications.
- Knowledge of System Development Lifecycle and standard software development methodologies including ITIL standards.
- Experience in creating test scripts, as well as implementing and executing test scripts.
- Experience in technical writing/documentation skills.
- Working knowledge of applications, systems, and application architecture.
Preferred
- Knowledge of IaaS (e.g. Amazon Web Services (AWS), Microsoft Azure)
- Good working knowledge of Microsoft Windows Server environments, Linux, Java applications, Microsoft IIS, Apache Tomcat, SQL Server, Oracle DB.
- Knowledge of System Development Lifecycle and standard software development methodologies including ITIL standards (certification will be a plus).
Additional Information
At MUFG Investor Services, we are exceptionally proud of our approach to Hybrid Working. It enables the flexibility to thrive from wherever our employees work and, stay connected to their team and our culture. When we make Hybrid Working plans, we get to know the individual and pride ourselves in underpinning all our decisions with fairness and consistency.
MUFG Investor Services provides all of its employees with an extremely attractive compensation package. In addition to base salary, there is a group medical insurance scheme, group pension scheme, reimbursement of professional subscriptions, paid holidays and assistance towards gym memberships.
We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only to provide an accessible candidate experience.
MUFG is an equal opportunity employer.
