Technical Leadership:
- Provide advanced technical support and troubleshooting expertise for complex hardware, software, and network issues.
- Design, implement, and maintain desktop infrastructure solutions including operating systems, applications, and configurations.
- Lead desktop-related projects such as system upgrades, migrations, and deployments.
System Architecture and Design:
- Design and implement desktop management solutions such as imaging, deployment tools, and software packaging frameworks.
- Develop and maintain desktop security policies, configurations, and access controls.
- Evaluate new technologies and solutions to enhance desktop performance, security, and user productivity.
Team Collaboration and Mentoring:
- Collaborate with IT teams including network, security, and systems administrators to ensure integrated and optimized desktop services.
- Mentor junior desktop engineers, providing guidance, training, and knowledge sharing opportunities.
- Participate in hiring processes and performance evaluations for desktop engineering team members.
Documentation and Compliance:
- Maintain comprehensive documentation of desktop configurations, procedures, and best practices.
- Ensure compliance with regulatory requirements, security standards, and licensing agreements related to desktop environments.
- Conduct audits and assessments to identify and mitigate risks related to desktop systems and data.
Continuous Improvement and Innovation:
- Identify opportunities for automation, process improvements, and cost optimizations in desktop management and support.
- Stay current with industry trends, emerging technologies, and best practices to recommend and implement innovative solutions.
- Collaborate with vendors and third-party providers to evaluate and implement new technologies or services.
Essentials:
- Extensive experience in desktop engineering, system administration, or related IT roles.
- Proficiency in desktop operating systems (Windows, macOS) and enterprise management tools (SCCM, Intune, Jamf, etc.).
- Strong knowledge of virtualization technologies (VMware, Hyper-V) and desktop deployment methodologies (MDT, WDS, etc.).
- Experience with scripting languages (PowerShell, Bash, Python) for automation and task scripting.
Desired:
- Leadership abilities including project management, team collaboration, and mentoring
- Education/ Professional Qualifications Requirements:
- Diploma / Bachelor's degree in computer science, Information Technology, or related field (or equivalent work experience).
- Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate, VMware Certified Professional (VCP), or similar are highly desirable
Interested applicants, please email your resume to Andre Chua Jing Ming
Email: [Confidential Information]
CEI Reg No: R1989053
EA Licence No: 99C4599
Recruit Express Pte Ltd
