Job Description Summary
The DevOps Solution Specialist is a pivotal part of the services organization. They will cultivate relationships with a portfolio of customers in and provides objective advice and assistance on the strategy, structure, management and operations of a customer organization, in support of identified business purposes and objectives.
You are a passionate and technical client-obsessed, who understands emerging energy industry trends and implications on utilities and their clients. You are a trusted advisor to the customer, providing technical expertise in the planning, requirements management, design, build (including custom software development) and implementation of GE GridOS DERMS solutions to meet customer outcomes
Impacts approaches, projects and programs in the functional area or affected business organization and ways of working. Impacts quality, efficiency and effectiveness of own team. Has significant input into priorities. Guided by professional practices and policies that are shaped by the role. The role has moderate autonomy, requiring high levels of operational judgment.
Job Description
Key Responsibilities:
Technical Leadership of the DevOps methodology within the parameters of a project
Engage with our utility customers to understand the impacts of distributed energy resources (DERs) on the distribution system by providing our utility clients with solutions to manage and plan for the emergence of more DERs.
Work collaboratively with a strong team of Project Managers, Delivery Managers, Technical Leads, Solution Specialists and global team to provide input on solution architecture based on customer needs solution capabilities along with input into project status, risks and mitigation, scope, and issues
Help define success criteria and contribute to solution diagrams for the project.
Engage with our team to deploy GE GridOS DERMS solutions to customer environments to support project use cases and DER planning scenarios.
Document and design client-specific solution deployment requirements, capturing acceptance criteria and necessary features to meet client business needs.
Collaborate with other members of the Solutions team to expand our solution consulting and delivery practice, build standards of excellence, and continuously deliver innovative solution offerings for clients.
Collaborate and contribute to identifying project delivery risks, recommending potential mitigation strategies, in collaboration with Project Manager
Utilize GE Product knowledge and expertise to drive excellence in execution through continuous improvement, change management (costs base reduction, lead time reduction, productivity improvement, quality improvement, etc)
Agile mindset and ability to work with one or more Scrum Teams (Region and Global team) to execute and deliver solutions for our customers
Assist in the tendering process for project proposals or CRs working with the Customer Engagement team/resource managers to validate scope and estimates as well as reviewing each proposal with the customer.
Create and maintain relationships with key decision makers, stakeholders and 3rd Parties
Problem Solving - You can quickly understand and analyze various approaches and processes and are able to configure solutions to client needs given existing product functionality. You can drill down to the details, obtaining the right level of specificity for your team. You can creatively solve complex problems. Understanding of how to triage and debug any issues that arise during testing and production. Possesses excellent analytical and problem resolution skills.
Communication - Strong written and verbal communication style. Can effectively share complex technical topics with various levels of audience.
Growth Mindset - You are deeply curious and love to ask questions. Youre a lifelong learner. Ability and desire to learn different skills outside of their domain of expertise.
Client Focus - You enjoy being in front of clients, listening to their needs. You are deeply focused on ensuring their success. You can create powerful user stories detailing the needs of your clients.
Innovation - A genuine interest in new tools and technology. You learn new software quickly without extensive documentation or hand holding. High enthusiasm with a sense of urgency to get things done.
Required Qualifications
Education:
You hold a diploma, bachelors degree in computer science, or engineering or have the relevant hands-on experience to succeed.
Experience:
Seven plus (7)+ years of enterprise application development, deployment, and integration experience
Java, Microsoft .Net, or other enterprise SW development experience an asset.
Strong hands-on experience with:
AWS, Azure, and / or GCP Cloud Platforms and Technologies.
RHEL 8+ Linux OS and shell scripting.
Puppet, Ansible, Terraform, ArgoCD
Docker, Kernel-based VM
PostgresSQL, MariaDB, MongoDB
Redis, Memcached
Nginx, HA Proxy, Apache
Python, JSON, YAML, Bash, Git
Infrastructure as Code scripting with Terraform, Ansible or cloud native (ARM, Cloud Formation).
Monitoring tools for statistical analysis and pro-active system tuning such as DataDog.
GitHub, CI/CD pipeline design and scheduling with code quality stages spanning the lifecycle of continuous build & quality, continuous deploy, and continuous testing.
Knowledge of cyber security best practices including authentication protocols, ACL rules, and identity management mechanisms.
Knowledge of DevSecOps (static, dynamic, artifactory, code scanning).
Build and deploy experience of Docker containers using Helm Charts and YAML configurations.
Deployment and management of securely hardened technology frameworks including Kafka, and Kubernetes.
Pipeline integration with DevOps Tools such as GIT, Docker, K8 containers, SonarQube, Nexus, Vault, test automation, Fortify, and Twistlock, Gitea, and Jenkins.
Hands on experience in solution deployment with PDI and ArgoCD technologies.
Agile/Lean principles such as SCRUM, Kanban, MVP.
Windows and Linux Server, SQL Server, Active Directory, Azure Active Directory, and Infrastructure Automation Tools.
Self-starter with the ability to work in a cross functional team-based environment.
Excellent analytical skills and must be able to look at situations from different vantage points to make data-driven decisions and solve problems.
Knowledge of security best practices including authentication protocols, ACL rules, and Identity Management mechanisms.
Experience working with Azure, Windows and Linux Server, SQL Server, Active Directory, Azure Active Directory, Systems, and Infrastructure Automation Tools
Excellent analytical skills and must be able to look at situations from different vantage points to make data-driven decisions and solve problems.
Knowledge of Node.JS and Microservices.
Knowledge on relational and non-relational databases.
Triage and debug any issues that arise during testing and production.
Automate testing across CI/CD and cloud infrastructure management.
Knowledge of secure code development.
You have strong understanding of the utilities industry vertical and what Distributed Energy Resource Managed Solutions (DERMS) are all about.
Hands on Python enterprise application development
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Desired Characteristics
Strong oral and written communication skills. Strong interpersonal and leadership skills. Demonstrated ability to analyze and resolve problems. Demonstrated ability to lead programs / projects. Ability to document, plan, market, and execute program
Knowledge - You are highly familiar with emerging energy industry trends and implications on utility clients in DER management, coupled with how to manage requirements effectively, how to message the change effectively, and overall, how to manage client expectations.
Excellence - You get things done within project deadlines, and with strong focus on quality. Positive attitude and a strong commitment to delivering quality work.
Teamwork - You are a natural collaborator and demonstrate a we before me attitude. Self-starter with the ability to work in a cross functional team-based environment.
Note:
To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years experience required for any role based within the USA. For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used.
Additional Information
Relocation Assistance Provided: No
#LI-Remote - This is a remote position
