The Enterprise Digital Services Programme Centre works at the forefront of digitalisation of MINDEF and the SAF. We partner the SAF in their digital transformation journey to improve efficiency in business administration, training, operations and people experience. You will work with a multidisciplinary and dynamic team that is passionate in harnessing technology to deliver digital solutions that will enable new business models and streamline processes and operations.
As a Digital Transformation Lead, you will support our partners in their transformation journey. Key Responsibilities:
- Work closely with business stakeholders and ground users to analyse business operations, identify business problems and/or opportunities, and redesign processes and work to improve efficiency and experience
- Translate business requirements and processes into functional and technical requirements for system implementation
- Research and evaluate design and solution options and make recommendations for adoption
- Define the technical solution and implementation roadmap
- Play the role of a tech lead in delivery and implementation of strategic IT initiatives, and work with vendor and ICT service providers in systems development, enhancement and maintenance
- Coordinate and conduct user acceptance tests, oversee user training, conduct post-implementation reviews to gather users feedback, and plan for enhancements and continuous improvement of digital services
- Ensure that systems are designed to comply with organization's governance and compliance policies and procedures such as IT management, quality management and IT security
- Tertiary qualification in Computer Science, Information Systems, Computer Engineering, or related fields
- Experience in business and technical analysis, process modelling, design thinking
- Good knowledge of software development life cycles and agile methodology
- Strong quantitative, analytical, problem-solving and troubleshooting skills
- Excellent client engagement and interpersonal skills, and has experience managing client stakeholders and executives
- Able to take a strategic perspective to issues and identify key business needs and challenges
- Knowledge or relevant experience of Enterprise Asset Management, Supply Management and/or Healthcare lifecycle will be an advantage
