Career in the Hospital
Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.
At NUH, we are driven by a shared purpose to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.
We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.
About NUH
The National University Hospital (NUH) is Singapores leading university hospital, with a proud heritage dating back to 1905 with the establishment of whats now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.
About Department and Purpose of the Position
The incumbent will provide operational support to Pharmacy, including but not limited to Main Building Pharmacy, Kent Ridge Pharmacy, Medical Centre Pharmacy, KTP-NUCMI Pharmacy and NCIS Pharmacy. The incumbent will support process improvement initiatives, manage procurement of Capital and Operating budget items, harmonise department workflows, streamline processes and provide data analytics support, manage projects and deploy strategies to yield manpower productivity, implement framework or support the IT projects to improve patients experience.
He/She will work closely with the various Pharmacy Section In-Charge to ensure smooth operations and the delivery of Incredible Care to our patients and staff.
He/She will also support the Manager and Assistant Director in projects from inception to completion.
Key Responsibilities
You will support Manager and Assistant Director, Allied Health and Pharmacy Ops in:
Clinical Operations
Support the pharmacy in improving patient experience, specially to reduce wait time and their journey in NUH pharmacy.
Provides data analysis to innovate solutions for process improvement (such as identifying the peak and trough to deploy load balancing strategies, studying the dispensing trends and common medications to possibly implement packages from automatic dispensing cabinets, etc.).
Responsible for the procurement of budgeted items, and manage logistical needs for outpatient pharmacies in compliance with the NUHS procurement policy.
Business Development
Work with various Section In-Charge to identify and implement new services.
Review and implement cost recovery measures where possible (Charges for home delivery services).
Business Management
Monitor financial performance and where appropriate, work with Section In-Charge to institute operational approaches on cost recovery and sustain profitability.
Projects
Support assigned projects - Work with Section In-Charge to implement initiatives, ensure project is on track, and escalate issues for resolution as required.
Support Compounding Hub project.
Support and expand RPA initiatives to automate/digitalise manual tasks undertaken by pharmacy staff.
Key Requirements
Good degree in Business, Management or equivalent.
At least 2 years of relevant working experience, preferably in the healthcare industry.
A team player who is able to work independently in a fast-paced environment to meet deadlines.
Resourceful and meticulous with strong planning and organizational skills.
Strong interpersonal and communication skills, able to garner support from different levels of stakeholders.
Positive and with a can do spirit.
Ability to adapt in a fast-evolving work environment.
Closing & Applications
When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.
Working in healthcare offers satisfaction that extend far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.
Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.
