Senior Executive / Assistant Manager, NCIS (Quality Improvement & Innovation)

Career in the Hospital

Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.

At NUH, we are driven by a shared purpose - to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.

We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.

About NUH

The National University Hospital (NUH) is Singapore's leading university hospital, with a proud heritage dating back to 1905 with the establishment of what's now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

About Department and Purpose of the Position

The National University Cancer Institute, Singapore (NCIS) is a national specialist centre under the National University Health System (NUHS). It is the only public cancer centre in Singapore treating both paediatric and adult cancers in one facility.
We are seeking an outstanding and highly motivated Senior Executive to be part of our incredible team, supporting NCIS in the deliveries of FY30 work plan.

Key Responsibilities

Quality Improvement & Innovation

• Lead and drive quality improvement initiatives within the cancer treatment and patient care domain at NCIS
• Collaborate with clinical and operational teams to identify pain points and develop strategic solutions for improvement
• Engage stakeholders, including medical professionals, administrators, and support staff, to understand their challenges and implement effective problem-solving strategies
• Implement and leverage innovative approaches to enhance cancer treatment methodologies and patient care experiences
• Support Quality management framework

Project Ownership

• Take ownership of project together with the clinical lead, overseeing the entire lifecycle from project formation to execution.
• Collaborate with internal and external stakeholders in the early phases to assist in proposal scoping and development, contract management and project initiation.
• Develop a marketing and adoption plan to drive usage of the app among patients and caregivers. (NCIS APP)
• Any other projects/ tasks as assigned by dept.

Stakeholder Management

• Engage with internal and external stakeholders to build strong relationships and ensure alignment with project goals throughout lifecycle.
• Effectively communicate project updates, milestones, and potential challenges to stakeholders.

Operations

• Oversee day-to-day project operations, including vendor management and internal stakeholder communications
• Generate regular reports to update project stakeholders
• Establish and implement onboarding processes and strategies

Key Requirements

• Bachelor's degree from a recognized institution
• A minimum of 3 years of working experience in a Healthcare, Biomedical, Pharmaceutical environment
• Knowledge of mobile platforms, technologies and trends
• Project Management, Budgeting and Resource Planning experience is a plus
• A positive and can-do attitude
• Resourceful and adaptable with strong problem-solving skills to work under a rapidly evolving healthcare landscape
• Excellent communication and interpersonal skills to effectively collaborate with diverse stakeholders
• Excellent computer skills (M365 - Word, Excel, PowerPoint, Outlook, communication platforms)
• Possess a high level of attention to details
• Exhibit professionalism by demonstrating personal accountability, effective work habits, empathy and teamwork
• Highly organized individual with the ability to exercise good judgement in diverse situations and balance multiple priorities, without sacrificing quality and meet tight deadlines
• Strong command in English is required. Other language skills are desirable but not required.
• Ability to work independently and assume additional responsibilities, as required

Closing & Applications

When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.

Working in healthcare offers satisfaction that extend far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.

Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.