The Senior Executive, People & Culture is responsible for managing day-to-day HR operations, ensuring compliance with company policies and labour laws, and supporting various HR functions including recruitment, employee relations, and performance management. This role acts as a bridge between employees and management, facilitating a positive work environment and promoting organizational effectiveness.
How your day looks:
Compensation and Benefits
- Oversee the development and administration of compensation and benefits programs.
- Ensure competitive and fair pay practices.
- Manage the administration of employee benefits programs, including health insurance, retirement plans, wellness programs, and other employee benefits.
- Ensure accurate and timely processing of benefits enrollments, changes, claims and terminations.
- Liaise with benefits vendors and brokers to resolve issues and ensure optimal service delivery.
- Conduct benefits orientation and education sessions for employees.
- Maintain accurate records and documentation for all compensation and benefits activities.
- Serve as a point of contact for employee inquiries regarding compensation and benefits.
- Provide guidance and support to Senior Manager, People & Culture on compensation and benefits matters.
- Generate reports and conduct data analysis to support decision-making and strategic planning.
Performance Management
- Design and implement performance appraisal systems and mid-year reviews.
- Facilitate continuous feedback and development discussions.
- Develop succession planning processes to ensure leadership continuity.
HR Analytics and Reporting
- Use HR metrics and analytics to inform decision-making.
- Prepare regular reports on HR metrics and trends for the executive team.
- Continuously improve HR processes through data-driven insights.
Employee Relations and Compliance
- Manage employee relations issues and provide conflict resolution.
- Ensure compliance with labor laws and regulations.
- Develop and maintain HR policies and procedures.
Culture and Employee Engagement
- Foster a positive, inclusive, and high-performance work culture.
- Develop and implement employee engagement programs to boost morale and productivity.
- Conduct regular surveys and feedback sessions to assess and enhance employee satisfaction.
Talent Acquisition and Retention
- Assist in the recruitment and selection process to attract top talent.
- Develop retention strategies to reduce turnover and retain key employees.
- Implement effective onboarding programs to ensure new hires are integrated successfully.
Qualifications:
Education
Bachelor's degree in Human Resources, Business Administration, or a related field. Master's degree or HR certification (e.g., SHRM-SCP, IHRP) preferred with minimum of 5 years of HR experience.
Skills
- Strong strategic thinking and problem-solving skills.
- Excellent leadership and team management abilities.
- Exceptional interpersonal and communication skills.
- In-depth knowledge of HR best practices and employment laws.
- Proven ability to drive cultural change and foster a positive work environment.
- Experience with HR software (Timesoft Cloud) and data analytics tools.
- Excellent in Microsoft Excel.
