Job Description
About Us
Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.
Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.
We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.
We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.
In this Role, you'll get to:
* Regularly prepare billing statements and payment documents, follow up with clients to verify and confirm and finally collect the corresponding funds, and ensure the accuracy of the bills and the timeliness of the collection of funds;
* Regularly summarize on existing working feedback and make reasonable suggestions on procedures and systems.
* Maintain good communication and cooperation with various business departments to improve the work efficiency of both parties.
* Assisting with external client queries, joining client meetings as and when needed.
* Support the local business team in financial-related business processes, including pricing reviews, performance analyses, and other pertinent tasks.
What you'll Need to Succeed:
* Bachelor degree or above, min 3 years experience in the similar role
* Strong communication skills - Good reading, writing and speaking skills in both Chinese and English
* Proficient in using office software, with Excel and PPT skills preferred;
* Meticulous, detailed and organized
* Able to work under pressure
Why Trip.com Group
We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.
What's more
* Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
* Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
* We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
* We encourage flexible work arrangement
* Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
Find out more job opportunities at https://careers.trip.com
Have a good trip, and see you soon!
