Responsibilities:
- Lead the planning and requirements phases of infrastructure network operations projects.
- Manage and troubleshoot SD-WAN infrastructure.
- Oversee infrastructure network testing and implementation processes.
- Oversee network operations activities and the installation of network systems according to design specifications.
- Simulate user issues to identify solutions for resolving network and connectivity-related problems.
- Develop temporary fixes to address infrastructure-related incidents until permanent solutions are implemented.
- Manage the implementation of approved infrastructure changes and maintenance procedures.
- Pilot new tools, technologies, or processes to improve infrastructure system performance.
- Contribute to the design and execution of infrastructure replacement plans.
- Guide and train teams in resolving infrastructure-related incidents.
- Develop client satisfaction metrics and service procedures.
- Recommend improvements to enhance performance and client satisfaction.
- Perform ongoing optimization and tuning of infrastructure network hardware and software, including updates and upgrades.
Requirements:
- Diploma or Bachelor's Degree in Information Technology, Information Systems, Computer Science, Business IT, or a related field.
- Certifications such as CCNP, NSE, or CCSA.
- Cloud knowledge and certifications are considered an advantage.
- Experience with network management systems such as SolarWinds, WLC, FortiAnalyzer, and FortiManager.
- Understanding of cloud-based network technologies and architectures, including Azure.
- Strong communication, interpersonal, and presentation skills.
- Willingness and availability to work outside regular office hours and on weekends as needed.
To apply, please visit www.gmprecruit.com and search for Job Reference: 24970
To learn more about this opportunity, please contact Yingying at [Confidential Information]
We regret that only shortlisted candidates will be notified.
GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239
